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Leadership Letter Click to view Mel's latest LEADERSHIP LETTER

 

Client Feedback

 

Excerpts from several unsolicited, unexpected, and unedited letters from clients we've served in recent years ...

 

I continue to be amazed at the positive changes you brought about in our company.  The ripples are still being felt today.  I hate to think where we would be without your insights, guidance, and honesty.  Thank you Mel.

... Regional Leader

 

The Strategic Plan input session you designed and facilitated went fantastically.  It was highly productive, and the input will challenge the Planning Committee.

... CEO of a consulting firm

 

I want to again express what a pleasure it has been to work with you in our leadership transition efforts.  Your insightful guidance in developing our process is of great value.  I look forward to our future meetings and discussions.

... Chair of a CEO search committee

 

Mel, you were very instrumental in the success of our firm.  The work you did with us on business planning was the best we ever did.  I always appreciated your ability to synthesize the gibberish we would spigot out and turn it into action plans we could act on.  You are the absolute best at what you do.  I hope you realize what a success you are and the positive impact you had on so many people.  THANK YOU.

... Retired Partner

 

Thank you so much for all your hard work in planning and facilitating our recent Executive Management Team retreat as well as the production of the post-retreat materials.  On some level I feel like you are one of the team.

... VP of a large university division

 

A very special thanks for a terrific day and making time for me on such short notice.  Your experiences, thoughts and insights were a tremendous help.  I believe you must have worked very hard to find the peaceful presence you have and the ability to communicate in such a non-judgmental way.  I was reviewing my notes from you which I find are very helpful in referring back to over time.

... VP of a large industrial firm

 

Your experience in handling diverse groups such as ours and your skill at making sure that everyone felt "heard" was extremely important.  I personally learned a lot from you, and for that I am very grateful.  And, of course, it was fun working with you.

... Director of a large research department

 

We met the goals you helped us set ... 6 months ahead of schedule, and went from 11th to 1st in District rankings!

... DOT District Engineer

 

The meeting was better than my wildest expectations.  We have lots of work to go but have a solid start.

... CEO of a consulting engineering company

 

I just want to say that whatever we paid you in 1998 wasn't enough for the value you delivered.

... CEO of an architectural-engineering firm

 

As expected, we tried to cram two days work into one.  The nice thing is that we succeeded.  You worked very hard as both a facilitator and a strategic planning resource.  It was nice to find those skills in one person.  Above all, I appreciated the opportunity to learn from a master.

... President of a professional association

 

Your rapport with me and my management group makes the sessions with you very productive and enjoyable.  You have a way of being a professional even in the informal setting of camp.

... Senior university administrator

 

Given our previous experience working together, my expectations were high, but you exceeded them.  You really brought out the best in the group and everyone in it, and I think the Company's chances for achieving its long-term potential are much improved as a result of the meeting.

... Board member of a financial services firm

 

We had struggled with this Plan through many, many meetings.  You helped us pull it together in one excellent day.

... Director of a university laboratory

 

Thank you!  Thank you!  Thank you!  Our strategic planning session finally achieved some critical objectives--vision, teamwork, open dialogue, group commitment.  As a result, I have renewed enthusiasm for our future.

... Division Manager of a consulting engineering firm

 

Your work in preparation for, and particularly at, our meeting last week was highly effective, and your efforts were above and beyond the call of duty.

... CEO of a national consulting organization

 

 

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Since 1974

8220 Riversedge Circle, Maineville, Ohio  45039

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Clients hard at work

Clients hard at work

 

Clients hard at work

 

Clients hard at work

 

Facilitating a Retreat

Facilitating a Retreat