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Excerpts from several
unsolicited, unexpected, and unedited letters from clients we've
served in recent years ...
The Strategic Plan
input session you designed and facilitated went fantastically.
It was highly productive, and the input will challenge the Planning
Committee.
... CEO of a consulting firm
I want to again
express what a pleasure it has been to work with you in our
leadership transition efforts. Your insightful guidance in
developing our process is of great value. I look forward to
our future meetings and discussions.
... Chair of a CEO search
committee
Thank you so much
for all your hard work in planning and facilitating our recent
Executive Management Team retreat as well as the production of the
post-retreat materials. You have been assisting my Division
for so many years that you really know our operation and what I am
trying to accomplish with this group. On some level I feel
like you are one of the team.
... VP of a large university
division
A very special thanks
for a terrific day and making time for me on such short notice.
I appreciate so much your willingness to share yourself so openly
with me. Your experiences, thoughts and insights were a
tremendous help. I believe you must have worked very hard to
find the peaceful presence you have and the ability to communicate
in such a non-judgmental way. I was reviewing my notes from
you which I find are very helpful in referring back to over time.
... VP of a large industrial firm
Your experience in handling diverse groups such as ours and your
skill at making sure that everyone felt "heard" was extremely
important. I personally learned a lot from you, and for that I
am very grateful. And, of course, it was fun working with you.
... Director of a large research
department
We
met the goals you helped us set ... 6 months ahead of schedule, and
went from 11th to 1st in District rankings!
... DOT District Engineer
I
wanted to share with you some of the positive comments I received in
response to the evaluation forms distributed following the retreat
...
- "He's absolutely the best at this I've ever seen."
- "Good job in keeping track of the agenda and the group
discussion."
- "Mel is personable and effective as a facilitator. He
is not 'fluffy' which I appreciated."
- "He set an excellent pace and did not let us lag. He
always knew where we were going and was most instrumental in
directing us where to go."
- "He kept things moving along. Only provided his
opinion when he felt it was beneficial to the conversation.
Got everyone involved. Didn't allow anyone to be a
wallflower."
... VP of a commercial services
department
Your counsel helped me
to work with the senior staff more effectively by seeking to
understand their concerns, strengths and weaknesses. I have
referred to the notes you kept many times and feel that working with
you helped me be more effective as a mentor/boss/coach.
... Regional Manager of a large
consulting firm
I
appreciate your help with personnel situations; you provide me with
lots of good ideas!
... VP of corporate research
I
think you did a wonderful job facilitating our strategic directions
meeting. This was by far the best meeting of this type that I
have been to.
... Principal of a consulting firm
The
meeting was better than my wildest expectations. We have lots
of work to go but have a solid start.
... CEO of a consulting engineering
company
Thank you for the superb job you did in leading our strategic
planning retreat. There is a clear consensus among the faculty
that we made tremendous progress during the retreat and you played
the most significant role.
... Chair of a university engineering
department
I
just want to say that whatever we paid you in 1998 wasn't enough for
the value you delivered.
... CEO of an
architectural-engineering firm
As
expected, we tried to cram two days work into one. The nice
thing is that we succeeded. You worked very hard as both a
facilitator and a strategic planning resource. It was nice to
find those skills in one person. Above all, I appreciated the
opportunity to learn from a master.
... President of a professional
association
Your rapport with me and my management group makes the sessions with
you very productive and enjoyable. You have a way of being a
professional even in the informal setting of camp.
... Senior university administrator
Given our previous experience working together, my expectations were
high, but you exceeded them. You really brought out the best
in the group and everyone in it, and I think the Company's chances
for achieving its long-term potential are much improved as a result
of the meeting.
... Board member of a financial
services firm
We
had struggled with this Plan through many, many meetings. You
helped us pull it together in one excellent day.
... Director of a university
laboratory
Thank you! Thank
you! Thank you! Our strategic planning session finally
achieved some critical objectives--vision, teamwork, open dialogue,
group commitment. As a result, I have renewed enthusiasm for
our future.
... Division Manager of a consulting
engineering firm
Your work in preparation for, and particularly at, our meeting last
week was highly effective, and your efforts were above and beyond
the call of duty. P.S. Larry was quoting you at our
Board call the following Monday.
... CEO of a national consulting
organization
Just a short note to thank you for putting together the
Service=>Success
Chain,
describing the process of satisfaction levels between leaders,
faculty, and stakeholders and overall revenue and growth. Once
again, you hit the mark.
... the best university leader we've
ever served |
HENSEY ASSOCIATES
