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Process consultants design and develop a process that brings the
client's own wisdom to bear on the project or desired change.
Process consulting respects the unique qualities of the client's
system, while trying to improve it in ways the client wants or needs.
Process consultants need to be effective at:
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Designing useful
processes,
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Working
with and in a team,
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Helping
clients identify objectives,
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Facilitating large and small groups,
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Resolving group conflict and confusion,
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Documenting the results for follow-on work.
In helping wise clients over many years, we have learned much in the
way of what works in particular situations. We try to offer what we've learned, but
encourage our client to decide
if it "fits."
We've observed
that in most cases, implementing major changes requires continuing
management attention to process long after the
decisions and plans have been made. We can help with team
implementation as well as team planning.
Expert Consultants:
Many, maybe most, consultants are experts in particular areas such
as ownership transfer, accounting, info technology, and human
resources. They often have value, and can provide expert
solutions to clients' specific problems.
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HENSEY ASSOCIATES
