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Process consultants design and develop a process that brings the
client's own wisdom to bear on the project or desired change.
Process consulting respects the unique qualities of the client's
system, while trying to improve it in ways the client wants or needs.
Process consultants need to be effective at:
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Working
with and in a team,
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Helping
clients identify objectives,
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Designing useful
processes,
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Facilitating large and small groups,
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Resolving group conflict and confusion,
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Documenting the results for follow-on work.
SOLUTIONS:
In helping wise clients over many years, we have learned much in the
way of what works in particular situations. We try to offer what we've learned, but
encourage our client to decide
if it "fits."
We don't have the solutions ... but
we help our clients discover the solutions that fit for them, and
the action steps that lead to accomplishment.
We've observed
that in most cases, implementing major changes requires continuing
management attention to process long after the
decisions and plans have been made. We can help with team
implementation as well as team planning.
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HENSEY ASSOCIATES
